East Lansing Dental

Paige Chisholm 3 months ago

My 4-year-old son, who has ADHD, was scheduled for fillings with nitrous oxide to help reduce anxiety. Unfortunately, the experience was very distressing. He became extremely upset after being restrained and having the mask placed on him. Despite his visible panic, screaming, and repeated requests to stop, attempts were made to continue the procedure. While he was still in a state of extreme distress, a bite block and suction device were placed in his mouth before he had calmed down or become cooperative. I was especially concerned to learn that the nitrous oxide had not yet been started during much of this process. As a parent, it was difficult to watch my child struggle while the procedure continued despite his obvious fear and overstimulation. At that point, we decided to stop the appointment and seek care elsewhere. We were ultimately referred to a provider who could perform the treatment under sedation. I understand dental procedures can be challenging for young children, especially those with ADHD and anxiety, but I left feeling that my son’s distress was not adequately recognized or addressed. I hope future patients are given more patience, support, and time to feel safe

Skyblue 6 months ago

My children's appointments were being continuously cancelled and postponed for months until I was eventually and randomly told the practice was in the process of looking for a new Hygienist and that they were no longer servicing patients over the age of 12. At this point , my children hadn't been seen for follow up cleanings / Root Canal follow ups for , a little over a year. My children had been patients with this office since they were toddlers and now , shortly after an emergency root canal procedure (which was done by a completely separate practice , who got my child in the same day .. meanwhile it was going to be weeks before this office would have been able to schedule us in for this emergency procedure) , I had to scramble and find a new Family Dentist. Amongst other questionable experiences with this office , I had definitely been ready to look for services elsewhere.

Ashley Fisher a year ago

This dental office is absolutely phenomenal. My daughter has been here several times for different things, she does NOT tolerate the sounds well. The various tools make her scream 😱 during the entire procedure each time and all the staff is wonderfully patient with her, it means so much to me. They are all so wonderful, thank you for all you do! ❤️

Yoshimin Swain a year ago

I am so grateful I was referred to this dentist office. For starters, the environment was absolutely calming and comfortable for my 8 year old. They are patient and on their job here!! 10/10 recommend. Moving forward, this will be my family dentist 🥰

Suzi LaReina a year ago

This office is always busy, and they book far out in advance, but the people who work there are all really nice and caring. Really great place for cleanings, general dentistry care, and they work well with other dentists for referrals, when needed. Great atmosphere & still utilizes distance rules for the safety/health of all. Very clean. Great staff!